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Refund and Cancellation

Refund and Cancellation

Refund Cancellation Policy

It is important that you read and accept the terms and conditions when you make payment for the IELTS Training Program
  • Disclaimer
  • Refund & Cancellation Policy
  • Updating These Terms

By Proceeding to Pay for IELTS training Program, you are confirming that you have read and understood the Refund & Cancellation Policy and agree to it.


The International English Language Testing System (IELTS) is intended to be one of many factors considered by academic institutions, government agencies, professional bodies, and employers when deciding whether a test taker can be admitted as a student, considered for employment, or considered for citizenship. IELTS is not intended to be the sole criterion for admission or employment for the test taker. IELTS is available to all people worldwide, regardless of age, gender, race, nationality, or religion, but it is not recommended for people under the age of 16.

Refund & Cancellation Policy

Alisons Global takes great care to provide all salient information about its services on its website pages, emails, and counselling calls. We do our best to accommodate students’ needs and provide assistance, but students are expected to be sufficiently motivated and committed to the program in which they have enrolled. If a student is dissatisfied, he/she is expected to raise his/her concerns immediately and give us the opportunity to resolve them.

Kindly be informed that, we have a “NO-REFUND” policy. Fees are NON-Refundable once Paid.

Payment Gateway or Technical Errors – If you are charged twice for the same purchase because of a payment gateway error, a bank technical error, or a website mechanism error, a refund process will be initiated. This happens on occasion in all e-commerce situations. The money is returned within three working days of the error being reported.

Updating These Terms

We may update these Terms from time to time to clarify our practices or to reflect new or different practices (for example, when we add new features), and Alisons Global reserves the right, in its sole discretion, to modify and/or change these Terms at any time. If we make a material change, we will notify you in a prominent manner, such as by email to the email address specified in your account or by posting a notice on our Services. Unless otherwise specified, changes will take effect on the day they are posted.

 Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

Any version of these Terms in a language other than English is provided for your convenience, and you understand and agree that if there is a conflict, the English language will take precedence.

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